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Frequently Asked Questions

Will I be charged at the end of my free trial?
You'll have a free 30 days to test out Africa Travel Exchange. At the end of your trial, regular billing begins and you'll be charged. You can avoid charges by downgrading or cancelling any time before your trial ends.
How much does Africa Travel Exchange cost?
Africa Travel Exchange pricing is tiered based on your plan type. Paid plans start at US$?? per month for a Basic plan and range up to US$500 per month for the Ultimate plan. Custom solutions are available for Enterprise organizations, which have their own unique pricing structure.
What forms of payment do you accept?
Africa Travel Exchange payments are processed through our partner Travel Expo 365 using the Stripe payments platform. We accept Visa, Mastercard, Discover credit cards, JCB, and PayPal, and for annual Business and Enterprise plans, we can invoice you. Invoices can be paid by credit card, check, wire, or ACH.
Will I be notified before my free trial ends?
Yes, you'll receive an email notification to warn you. You can also downgrade or cancel any time during your free trial to avoid any charges.
What happens if I need additional user logins from my team?
Once you've reached your user/login limit, you'll receive a notification that you have the option to upgrade your Africa Travel Exchange plan. This can be managed by Administrators from their Dashboard..

Our Support Team is always available to answer your questions - please visit: Support

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